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UNDER 18

Delivery

What are the different shipping methods available?

We provide our customers with five shipping options to choose from:
  • Royal Mail 24 Tracked - £3.99
  • Royal Mail 48 Tracked - Free Shipping
  • Special Delivery - Next Day - £6.99
  • Special Delivery - Saturday - £12.99

What is Royal Mail 24 Tracked Shipping?

  • It is a reliable and tracked service, ensuring 1 - 2 working day delivery (mostly the next day). Available for orders up to £149.99 and up to 15kg.
  • No signature required. (Will be posted through the letterbox if the item is small enough)
  • If the item is too large to be posted and there is no one to receive the item, a card will be left and collection/re-delivery can be arranged.
  • Tracking available at the Royal Mail website: www.royalmail.com

What is Royal Mail 48 Tracked - Free Shipping?

  • Royal mail tracked 48 delivery with free shipping.
  • Reliable, standard service. 2 - 3 working day delivery. Available for orders from £29.99 - £199.99 and up to 15kg.
  • No signature required. (Will be posted through the letterbox if the item is small enough)
  • If the item is too large to be posted and there is no one to receive the item, a card will be left and collection/re-delivery can be arranged.
  • Tracking is available at the Royal Mail website: www.royalmail.com

What is Special Delivery - Next Day?

  • Special Delivery is a guaranteed Next Day service from Monday to Friday.
  • Parcels must be signed for on arrival.

What is Special Delivery - Saturday?

  • Special Delivery is a guaranteed Saturday service. It covers compensation for loss and full online tracking is available through the Royal Mail website: www.royalmail.com
  • Parcels must be signed for on arrival.

What is I am not available to receive my parcel?

No worries. If you aren’t available to receive your parcel, the delivery driver will leave a card to re-schedule your delivery. Please make sure to be available the next time.